Installing SilhouetteConnect

There are two files required to install SilhouetteConnect: setup.exe and SilhouetteConnect.msi. These files can be obtained from ARANZ Medical support.

Download SilhouetteConnect from SilhouetteCentral

The SilhouetteConnect installer can be downloaded from an instance of SilhouetteCentral by using a web browser to navigate to https://<SilhouetteCentral URL>/install.

 

When the SilhouetteConnect installer is downloaded from a SilhouetteCentral instance, it includes a third file, CustomProperties.xml, which bootstraps the installation of SilhouetteConnect with the initial configuration. The initial configuration which can be set by the CustomProperties.xml file includes:

Once the installation files are obtained:

  1. Navigate to the folder that contains the installation files.
  2. Double click the setup.exe file to start the installation process.
  3. The install requires admin permissions to install.
  4. Follow the on-screen instructions, which includes the acceptance of the Silhouette CTEULA and Terms of Use, See "CTEULA and Terms of Use" or the ARANZ Medical website (https://www.aranzmedical.com/silhouette-legal/).

The SilhouetteConnect install file may be prevented from running by the Windows SmartScreen filter. In order to run the setup, click on the More Info link, and then on the Run anyway button.

Once the installation is complete, launch SilhouetteConnect by double-clicking on the icon created on your desktop or by selecting SilhouetteConnect from the All Programs menu.

The installer includes the drivers for the SilhouetteStar cameras, as well as, any necessary SilhouetteStar 2 software patches. These drivers are installed per USB port when a SilhouetteStar camera is connected to the computer.

The firmware in the SilhouetteStar 2 camera upgrades or downgrades to the latest compatible version when it is connected to SilhouetteConnect.  See the Clinical User Manual for information on connecting the camera and getting started with Silhouette.

Upgrades

If the computer has, or has had, a previous version of SilhouetteConnect installed, then the installer will attempt to use the SilhouetteConnect clinical data and related settings already present on the computer. To remove the clinical data and SilhouetteConnect settings from a computer see the uninstall instructions.

Uninstalling SilhouetteConnect

Should you need to uninstall SilhouetteConnect, this can be done via Programs and Features, which is accessible via the Control Panel. Please ensure that you have first backed up all information to SilhouetteCentral or an alternative location.

Uninstalling SilhouetteConnect removes the application software, but leaves all clinical data on your machine. If you also want to remove clinical data from a device delete the following folder on your computer:

C:\ProgramData\ARANZ Medical Limited\SilhouetteConnect

Note that this folder may be hidden. Hidden folders can be shown by selecting the Show hidden files, folders, and drives folder option: